I. SHIPPING AND DELIVERY POLICY

These Shipping and Delivery Policy are subject to the General Terms and Conditions herein mentioned above.

  1. You need to provide the correct and accurate postal details for TheMMmobiles Online to arrange delivery for any Products that you may have purchased.
  2. Once the Logistics Supplier delivers your Purchased Products, the Ownership Title for the Products passes on to you.
  3. We hope you understand that TheMMmobiles Online is not responsible for any delays in the shipping of your ordered and purchased Product/s, lost or missing Product/s or the incorrect delivery of the Product/s to you, which would be due to your fault or due to inaccurate, false or incomplete information provided by you.
  4. When you confirm your purchase at the end of the checkout process, you naturally accept and pay for the Products, all shipping and handling charges and applicable taxes.
  5. Please also note that Shipping and handling fees are non-refundable Reimbursements.
  6. Dispatch of goods will be through reputed couriers. We ship Most of the items within 24-48 working hours after the payment is cleared.
  7. Estimated delivery may vary for each product and shipment.
  8. We will Deliver all orders to the shipping address of the Buyer. We will contact you for further instructions If you are not home at the time of delivery of the product or if no person is available at your address to take delivery of the products. If despite our reasonable efforts, we are unable to contact you or if you willfully refuse to receive the product during delivery, we may terminate the contract and refund you the sums you have paid for the undelivered product(s). However, we may deduct the costs of returning the product(s) from that refund (or charge you with, if you have not already made the payment).
  9. Please note all items (including gifts) will be shipped with an invoice mentioning the price, as per Indian Tax Regulations.
  10. We only Deliver goods on Weekdays, Weekends and Working Days. We don’t deliver during National Holidays or other unforeseen circumstances.
  11. We only provide Shipping Tracking information on request.
  12. TheMMmobiles Online may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation.
  13. As of now, TheMMmobiles Online . doesn’t deliver items internationally.

II. Shipping Address:

  1. Please note that If Your order is not serviceable by our logistics service providers or the area is not covered, we will request You to provide an alternate shipping address.
  2. When You submit an alternative address for delivery, You are responsible for accepting and collecting the package from your alternative address.
  3. We will consider it as acceptance of delivery by you if the logistics service provider confirms successful delivery to your alternative shipping address and we need you to remember that
  4. TheMMmobiles Online will have no more liability in this regard.

 

III. Multiple Product Orders:

  1.  If You order multiple products in one transaction, TheMMmobiles Online will do everything possible to ship all your products together. However, since it is not always possible due to some product characteristics or logistics issues, You may receive the products separately and at different times.
  2. If You purchase multiple products in a single transaction, then we will dispatch all the products to a single shipping address given by You.
  3. If You wish to ship products to different addresses, then You should book the orders separately based on the shipping address.


IV. Refusal of Delivery:

  1. We need you to ensure that the product’s packaging is not damaged or tampered before you accept delivery of any product. If You observe that the package is damaged or tampered, You may refuse to accept delivery and inform TheMMmobiles Online customer care at the time of delivery.
  2. We hope you ensure that you also check the product condition after checking the package condition, before installing any SIM card or before enabling any wifi service. Hence, If you find any problem/defect in the product, please do not insert a SIM card & do not enable Wifi Service.
  3. You may be required to fill the delivery sheet / acknowledgement used by the logistics service providers and note down the condition of the delivered package. Please understand that We do not accept any Damaged or tampered product claims beyond the Replacement policy.
  4. Therefore, we will gladly terminate the contract and refund you the sums you have paid for the undelivered product(s) if you willfully refuse to receive the product during delivery. However, as mentioned herein above clause, we may deduct the costs of returning the product(s) from that refund (or charge you with, if you have not made the payment)


V. INSTALLATION POLICIES

We hope you understand that If you unbox the product/packaging by yourself for all the products where installation is provided by the manufacturer, the warranty of the product may be considered void. So, please note that it is your responsibility to not unbox the product/packaging by yourself without prejudicing the TheMMmobiles Online’s Replacement Policy.
This means that TheMMmobiles Online will not be responsible for your negligence.